Sales Support - Inside Sales Representative Job

Requisition: SC43955

Job Title: Sales Support Inside Sales Rep

Location : Bessemer, AL

Street Address: 6298 Park South Drive

The SST Inside Sales Representative's primary responsibility is to proactively increase revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. The SST ISR advises the SST Supervisor of product and service needs.
  • Respond to all inbound calls in a consistent, professional and courteous manner. Create a positive and efficient customer service experience. Present a professional image through proper and courteous language.
  • Qualify all equipment requests and propose comprehensive and effective solutions that suit the customer's requirements.
  • Accurate use of United Rentals computer systems and tools to perform all functions necessary to deliver quality customer service and support. This includes but is not limited to the use of the phone log and the transportation calculator.

  • High School Diploma Required
Bachelor's Degree Preferred
  • Strong knowledge of construction equipment and supplies.
  • Strong customer service orientation.
  • Strong communication skills.
  • Sales experience preferred.
  • Strong computer skills and knowledge of most current business software.
  • Strong teamwork and interpersonal skills.
  • Independent, self-starter and strong self-imposed structure.
  • Multi-tasking and organizational skills.
  • Strong sense of urgency.
    • Must have clear and pleasant phone demeanor, excellent oral and written communication skills.
    • Proficiency in Microsoft Office Suite applications.
    • Knowledge of overall construction industry.
      • Ability to deal constructively with and resolve conflict.
      Flexibility and ability to deal with high volume of tasks, stressful and at times unfamiliar situations.
    • United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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